Privacy Policy
Last Updated: 2025-11-03
1) Who We Are
Controller: Shenzhen Han Leading Technology Co., Ltd. (“Heasy”, “we”, “us”).
Site: https://heasyprinter.com
Contact: hanleading@hanleading.com
Address: Room 102, Building 2, Ganghong Industrial Zone, No.5 Lilang Road, Xialilang Community, Nanwan Street, Longgang District, Shenzhen, China.
2) Scope
This Policy covers your use of our website, online forms (inquiry/download/subscribe), email interactions, and our use of cookies and similar technologies.
3) What We Collect
- Data you provide: name, company, role, email, phone/WhatsApp, message content, attachments, subscription preferences.
- Data collected automatically: IP address, device & browser info, language, referrer/UTM parameters, on-site behavior, timestamps and status of form submissions, cookies/local storage identifiers.
- Business data (if applicable): quotations, orders, contracts, billing/shipping details, service & support records.
- Not intentionally collected: sensitive personal data and children’s data. If submitted, we will use it only as necessary or delete/anonymize it.
4) How We Use Your Data & Legal Bases
- Responding to inquiries & support: pricing, technical communications, samples & demos. Legal basis: contract or steps prior to contract; legitimate interests (B2B communications).
- Marketing communications (with consent): product updates, event invitations, tutorials. You can unsubscribe at any time.
- Analytics & improvement: measure performance and conversions to improve content and UX. Legal basis: consent (where required) or legitimate interests.
- Security & anti-abuse: spam/fraud prevention, audit, troubleshooting. Legal basis: legitimate interests and/or legal obligations.
- Compliance & claims: record-keeping, tax/regulatory requirements, protection of rights. Legal basis: legal obligations/legitimate interests.
5) Cookies & Similar Technologies
We use essential cookies to operate our site and, with your consent, analytics and (if enabled) advertising/retargeting cookies. Manage your choices anytime via the Cookie Settings panel. For details, see our Cookie Policy.
6) How We Share
We share personal data with processors only as necessary, such as hosting/CDN, form & email services, CRM/marketing automation, analytics & ads providers, payment & logistics (if transactions occur). We do not sell your personal data.
7) International Transfers
Your data may be transferred to and processed in countries/regions other than yours (e.g., where our servers or service providers are located). We implement appropriate safeguards (such as Standard Contractual Clauses) where required.
8) Retention
- Site logs: 12 months
- Inquiries & pre-sales communications: 24 months or until no longer needed after the last interaction
- Contracts/orders/tax records: 7 years or as required by law
- Marketing subscriptions: until consent is withdrawn or 24 months of inactivity
After these periods, data will be deleted or irreversibly anonymized.
9) Security
We apply appropriate technical and organizational measures (HTTPS, access controls, least-privilege, encryption and backups). However, no method of transmission or storage is 100% secure.
10) Your Rights
Depending on your location, you may have the right to request access, rectification, erasure, restriction or objection to processing, data portability, withdraw consent, and lodge a complaint with a supervisory authority. California residents may exercise CCPA/CPRA rights (know/access, delete, correct, opt-out of “sale or sharing”, limit use of sensitive information). To exercise rights, contact hanleading@hanleading.com.
If you are a California resident and wish to opt out of the “sale or sharing” of personal information, visit: Do Not Sell or Share My Personal Information.
11) Children’s Privacy
Our services target business users and are not directed to children under 16.
12) Changes
We may update this Policy from time to time. Material changes will be announced on the site or via email, and the “Last Updated” date above will be revised.
13) Contact Us
Email: hanleading@hanleading.com
Address: Room 102, Building 2, Ganghong Industrial Zone, No.5 Lilang Road, Xialilang Community, Nanwan Street, Longgang District, Shenzhen, China
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